Manner #11
When you make a phone call, introduce yourself first and then ask if you can speak with the person you are calling。
打电话时先讲明自己是谁，然后再找自己想要找的人。而不是一开口就问XXX在吗。
Manner #12
Be appreciative and say "thank you" for any gift you receive. In the age of e-mail, a handwritten thank-you note can have a powerful effect。
收到礼物后要表达感谢，手写的感谢信比发电子邮件要好。
Manner #13
Never use foul language in front of adults. Grown-ups already know all those words, and they find them boring and unpleasant。
别在大人面前说脏话，大人们对脏话了如指掌，并且他们已经厌倦那些词语了。
Manner #14
Don't call people mean names。
不要对人口出恶言。
Manner #15
Do not make fun of anyone for any reason. Teasing shows others you are weak, and ganging up on someone else is cruel。
任何情况下都不要嘲笑别人，这只会显示出你自己的软弱，对被嘲笑的人来说也是件残酷的事。
Manner #16
Even if a play or an assembly is boring, sit through it quietly and pretend that you are interested. The performers and presenters are doing their best。
看演出时就算再无聊也要保持安静，台上演出的人是付出了实实在在的努力的。
Manner #17
If you bump into somebody, immediately say "Excuse me."
撞到人的时候要立刻说抱歉。
Manner #18
Cover your mouth when you cough or sneeze, and don't pick your nose in public。
咳嗽或者打喷嚏的时候要遮住嘴，并且公开场合不要抠鼻孔。
Manner #19
As you walk through a door, look to see if you can hold it open for someone else。
进出一扇门的时候记得停一小会，帮后面的人把门开着。
Manner #20
If you come across a parent, a teacher, or a neighbor working on something, ask if you can help. If they say "yes," do so -- you may learn something new。
看到父母、老师或者邻居在忙什么的时候，问一句能不能帮手。帮忙的过程中你也会学到一点半点东西。
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